Home / Quick Q&A
  • Q: How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after we receive the inquiry during working days.

  • Q: Are you a direct manufacturer or a trading company?

    We are a source factory with 20+ years of history, and we also have our own international trading department, we produce and sell our own products.

  • Q: What kind of products can you provide?

    We mainly produce PET bottle washing recycling line, PE film /PP woven bag washing recycling line, HDPE/PP hard plastic washing recycling line, plastic recycling and Pelletizing production line, plastic shredder and granulating and so on.

  • Q: What are the main applications that your products are involved in?

    Mainly in plastic packaging containers, plastic consumer products, automotive, waste management, manufacturing, construction, power accessories and other industries.

  • Q: Can you do customized products?

    Yes, we support customization, and we provide complete solutions according to customers' design paper, raw material or finished product requirements.

  • Q: Do you produce standard parts?

    Yes, besides customized products, we also have some standard parts which are mainly used in crusher and granulator, we also call them engineering machinery parts, mainly including crusher blades, screen changer and so on.

  • Q: How many employees do you have and how many technicians are there?

    We have more than 70 employees, including more than 30 professional technicians and 10 engineers.

  • Q: How does your company guarantee product quality?

    First of all, Boxin Machinery guarantees the use of European standard electrical equipment to ensure that each unit can provide stable performance, effectively reduce the failure rate, and provide customers with a worry-free experience. For the finalized products, we will do 100% inspection according to the customer's requirements as well as international standards.

  • Q: What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB or other ways. For batch production, we usually accept pay 30% in advance, and then see the bill of lading to pay the balance. Most of the payment method is T/T, of course L/C is also acceptable.

  • Q: How to deliver the goods to customers?

    Usually, we ship by sea.

  • Q: Where are your goods mainly exported to?

    Our products are mainly exported to the United States, Germany, Vietnam, Spain, Italy, Saudi Arabia, Dubai, Australia, and dozens of other countries.